The University of Washington (UW) Seattle has over five writing centers on campus, where in-person tutoring is available for students. We hypothesize that certain obstacles reduce access barriers to writing center services for student populations, including those who experience disability, commute long distances, identify as ELL, or are non-residential. UW writing centers have seen an impressive increase in student use in the last 5 years. The overall increase in usage, coupled with changing student needs and resources has sparked an important conversation about the future of writing support services at UW. We hypothesize that online tutoring, in addition to the current model, could help solve issues of access. In order to explore this hypothesis we are have prepared a multi-phase, qualitative study, which is currently underway. Drawing upon the demographic and satisfaction data of current campus writing centers, we discuss what current gaps may exist and how online tutoring could potentially bridge them. The current tutoring setup, one-to-one in-person conversation, may also be excluding students who are not comfortable with this format. Through on-campus focus groups, interviews, and surveys we are triangulating on factors of the writing center experience most salient for different stakeholders. We also examine dimensions such as student's area of study, year in school, familial obligations, and current employment status as they may relate to writing center access. In a multi-factor perspective analysis, we gain perspectives of administrators, tutors, users, and potential users at writing centers on campus. In doing so, we pursue a better understanding of how writing centers could use online tutoring to provide services to students who would not have access otherwise. As students and writing center tutors we feel a deep, personal investment in this project and are excited to be a part of building a positive future for writing support at UW.